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June 24, 2011
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Recently, I took a job for a commission here on the island.  This lady wanted her husband's old surfboard painted.  She gave me really specific instructions on what she wanted, including a little clay tiki hut.  I told her I was new at this, had never painted a surfboard before, and warned her that the air dry clay I use might crack in a few places.  She was a nightmare from beginning to end, harassing and nitpicking but all with my practically having to beg her to pay me.  

I had to drive for two hours just to deliver the board to her because she wouldn't pick it up, and when she got it, she said she liked it, but texted me after I was gone to complain about the clay tiki hut, claiming that I never warned her about the cracks and saying it was ruined.  She is now threatening to take me to court, and even after I offered to refund her the cost of the clay, is saying that may not be enough for her.  She is claiming that she doesn't want to pay someone else to fix it, but I already found an ad she put online looking for someone to do just that.

The whole thing is making me crazy, and it's making me physically ill with anxiety.  Never, never again.

I guess what I wanted to say by all of this is that I have never once had a bad experience with any of you folks here on DA.  Every commission I've taken, great or small, has been such a friggin' joy to do -- you are all friendly, patient, kind and truly interested in art and artists.  You know how it goes.  You understand expression, even ask me to paint and draw and sculpt things that you know I love to do anyway.  

You, all of you, are the absolute best.

I've had several people write me, asking if I'm still taking commissions, and the answer is yes.  I'm still struggling to find a job, and my car just broke down, so I will need all the help I can get in that regard.  I'll happily do paintings and claymates for anyone who wants them, and of course, my shop [link] is always open.  Thanks for being so wonderful!

Now if I could just get this lady off my back...
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:iconaghostsshadow:
God you are having the WORST luck, i hope you manage to pull yourself through this. It's frustrating when you come across people like that, but dont let it put you off of seeling away from DA, theres a huge market out there, you just have to go for it. I agree with what someelse has said about contracts, also noting down communication with clients, so you have proof in case you get headcases like the surfboard...person..
Anyway its just an idea. Good luck!
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:iconelephantblue:
~elephantblue Jul 7, 2011  Hobbyist Traditional Artist
Thanks for the good vibes! I don't know, I've lived in Hawaii for a while, and I've found that most people here who want art are looking for gimmicky tourist stuff, which I can do, but it always makes me feel all dirty. I like DA because everyone seems to really get it, they seem to understand what it takes to make something unique. But in the future, if I do decide to do this again, I certainly will have a contract written up, no question.

In the meantime, it helps to know I'm not alone!
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:iconmaeria:
I utterly DETEST bad customers. I hate them with profound passion. You were ridiculously nice in even suggesting a refund. You should also have a nice vent at customerssuck over in LJ, so the sucky lady can be widely known as such.

Did I mention I hate bad customers?
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:iconelephantblue:
~elephantblue Jul 1, 2011  Hobbyist Traditional Artist
I'm with you, but sadly, venting will just make me think about it more. She wants more money out of me, which seems to be what a lot of people want, and I got nothin'.
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:iconduamuteffe:
Some people shouldn't be allowed out of their houses, or allowed to interact with the rest of the world. This woman is clearly one of them. I'm sorry you had to go through that; idiot clients are a nightmare.
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:iconelephantblue:
~elephantblue Jun 28, 2011  Hobbyist Traditional Artist
She seemed really nice when I first took the job, but the second I dealt with her over email, I learned what a headache this was going to be. I should have quit right then, given her board back and told her to find someone else. At least by now I'd have a lot less to worry about.

Yours is done, by the way, I'll scan it in tonight! Hope you don't sue me over it....
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:iconduamuteffe:
#laughs# I think I'm the least libelous person ever :D
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:iconorientalbunny:
Oh my gawd - that's horrible! :( I'm so sorry to hear that happened to you, when i get mean people on the phone in a call center at least it's one call that eventually ends, you having to deal with this person so many times and put your heart into artwork is so incredibly cruel and unfair! I hope she leaves you alone!!!

*hug* Stay strong hun! We're all rooting for ya!!!!
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:iconelephantblue:
~elephantblue Jun 28, 2011  Hobbyist Traditional Artist
Oh man, I imagine call centers must get a lot of wackos. But yeah, at least they don't know where you live, or have your email or phone number. I can't make her go away.
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:iconcaptain-black-rose:
~Captain-Black-Rose Jun 25, 2011  Hobbyist Writer
I definitely sympathize, and I'm really really sorry this is causing you additional stress on top of everything else! This is a terrible kind of bright side, but at least you've only had one bad experience with selling your art. And according to all the other posts, it's highly unlikely she'll take you to court, and even more unlikely that she'd win if it happened. So do try not to fret about it (tough, I know), and remember that we're all rooting for you.
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